Please get in touch before returning an order.
Customers have seven working days from the day they receive their garments within which to return them. To be refundable, the garments must be completely unworn and unwashed, and must be returned in their original condition and with their receipt to:
1 Cleve Workshops
Please also remember to clearly mark the returning parcel with the word RETURN. In fact, please do so liberally, so that the postal service or UK customs don’t try to take a cut.
It is recommended that garments are returned by recorded delivery: customers are liable for the loss of returned garments in transit, see. Garments returned in any condition other than the original, particularly when worn by the customer, will not be taken back.
If all of the above conditions are fulfilled, a full refund will be issued to the customer to the account used for purchase within five days of garments being returned. This refund will exclude the costs of returning the garments, which shall be borne by the customer.
S.E.H Kelly ships worldwide.
When placing their order, customers will be informed about the availability of the garments they wish to purchase. For any enquiries regarding the availability of garments, or anything else for that matter, customers may email firstname.lastname@example.org.
In circumstances when garments are unavailable after they have been ordered, the customer shall by informed by email within five working days of order confirmation.
Photographs of garments are as accurate — shape, detail, and colour-wise — as possible. Of course, screen colours and resolutions vary, and as such, photographs are of no contractual value. Customers are therefore advised to closely read the descriptions of the garment, and, if they have any doubts about anything, to send an email to the above.
Payments are securely processed by PayPal. S.E.H Kelly does not hold any credit card information; we take only customer name, email address, and delivery address. This helps with monitoring, and keeping customers updated about, the progress of orders.